Optical Service Excellence You Can Trust

At Mainline Instruments, our specialist optical service team is here to keep your practice running smoothly. With over 20 years of experience, we deliver expert repairs, servicing and installations for a wide range of optical instruments, quickly, professionally and with a personal touch.

 

With Mainline you always get fast, reliable support from industry experts.

Why Choose Us?

Trusted Expertise

Our engineers receive rigorous training to stay current with the latest technologies.

Nationwide Coverage

We can provide on-site repairs and equipment installations across the UK and Ireland.

Fast Response Times

When you get in touch, you’ll get a same-day reply, and visits are typically within 3 to 5 working days.

Tailored Solutions

All our services are bespoke, built entirely around your precise needs and equipment.

Clear Communication

We believe in good communication, with honest advice and transparent pricing.

Comprehensive Support for Your Optical Equipment

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We provide complete lifecycle care for optical instruments, including repairs, servicing, calibration, refurbishment, upgrades, installations and relocation.

Whether you need on‑site support, regulatory compliance or performance optimisation, our skilled engineers deliver reliable, efficient solutions.

We also offer tailored maintenance plans and expertise across multiple leading brands.

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Repairs, servicing and refurbishment, both on‑site and in‑workshop.

Calibration for CE, PCT and BSI compliance across key diagnostic instruments.

Hardware/software upgrades and professional equipment installations.

Instrument relocation, NHS PCT inspections and tailored maintenance contracts.

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Comprehensive Servicing and Warranty Details

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Repairs and Servicing

Our engineers can repair instruments on-site at competitive rates. If on-site repair isn’t possible, we’ll handle it at our workshop and return it promptly. We also offer packaging and courier services for added convenience.

Calibration

We provide calibration services for CE, PCT and BSI compliance. Instruments such as tonometers, lensmeters, keratometers and auto-refractors are calibrated to meet regulatory standards.

Refurbishment and Repair

Give your equipment a fresh start. We refurbish and repair instruments and offer part-exchange options when upgrades are needed.

Software and Hardware Upgrades

We upgrade your hardware and software to improve performance, boost efficiency, extend lifespan and ensure seamless workflow integration.

Installations

We install brand-new equipment, ex-demo or third-party equipment with a smooth, professional setup for your practice.

Instrument Relocation

Moving premises? We offer full removal and reinstallation services for optical equipment, with thorough testing before and after the move.

NHS PCT Inspection Visits

We offer fast, cost-effective inspections and calibrations for NHS PCT needs. This includes verification tags (excludes electrical safety testing).

Contract Visits

Keep equipment performing with annual or six-monthly maintenance plans. Talk to us about our tailored servicing and calibration packages.

Expertise Across Multiple Brands

We are able to provide servicing and repairs to many brands, including:

AMERICAN OPTICAL | BOBES | CSO | DICON | FRASTEMA | HAAG STREIT | HENSON | HUVITZ | ICARE | KEELER | MAGNON | MDT | NEITZ | NIDEK | OCULUS | OPTOMED | REICHERT | RODENSTOCK | SHIN NIPPON | TAKAGI | TOMEY | TOPCON | TOWARDPI | YEASN | ZEISS

Trusted Expert Service for Ireland

Our dedicated Service team is on hand wherever you are in Ireland, delivering consistent, comprehensive support for your optical equipment. With technical expertise, fast response times, and solutions tailored to your needs, you can rely on seamless service.

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Trusted by Eyecare Professionals Nationwide

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The ability for patients to measure their own IOP has the potential to transform glaucoma care. By using home monitoring, we can obtain far more IOP measurements to more accurately identify peak IOP and gain greater appreciation of IOP fluctuations.

Most patients find iCare HOME easy to use and as IOP measurements can be uploaded to the cloud, the clinician can view results remotely. In my practice, the introduction of iCare HOME has allowed us to move away from office-hour IOP phasing and has provided improved insight into IOP as a risk factor for glaucoma progression.

Andrew J Tatham

The Edinburgh Clinic, UK

With the benefit of true colour imaging, I am confident in my ability to discriminate between normal tissue and potential signs of pathology (EIDON, DRSplus)

Prof. Giuseppe Querques

University Vita Salute, Milan, Italy

The Pentacam® has revolutionised our approach to patient care. It’s not just about the technology – it’s about the confidence it gives us in our diagnoses and treatment plans.

Keyur Patel

Incorporating the Pentacam® into our practice was a game-changer. It’s become an essential tool in our daily operations, improving both efficiency and patient outcomes.

Brian Tompkins

Tompkins Knight & Son

Frequently Asked Questions

What servicing and support do you offer for optical equipment?

At Mainline Instruments, our specialist Optical Service Team provides complete lifecycle support for your equipment. This includes repairs, servicing, calibration, refurbishment, upgrades, installations, and equipment relocation. With over 20 years of experience, we ensure your practice continues to operate smoothly with fast, professional, and reliable support.

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Or give us a call right now

+44 (0)121 458 6800

Our support team is available to call Monday through Friday, 9:00 a.m. to 5:00 p.m.