Terms & Conditions

MAINLINE INSTRUMENTS TERMS & CONDITIONS OF SALE

1. DEFINITIONS AND INTERPRETATION
1.1 In these Conditions, the following definitions shall apply:
Business Day – a day other than a Saturday, Sunday or public holiday in England, when banks in London are open for business;
Contract – means any contract for the sale of Goods between us and you into which these Conditions are incorporated;
Conditions – means the standard terms and conditions of sale set out below, including any special terms and conditions confirmed in writing by us;
Consumer – means a person who purchases Goods for personal use or any other purpose that is wholly or mainly outside that individual’s trade, business, craft or profession;
Goods – means the goods which we shall supply in accordance with these Conditions, under an order;
Order – your order for the supply of Goods, as set out at clause 3;
Warranty Period – means the longer of (a) a twelve month period from the manufacturing date; (b) (if applicable) the manufacturers guarantee; and (c) any other period agreed in writing with us;
we – means Mainline Instruments Ltd, and “us” and “our” shall be construed accordingly; and
you – means the person placing an order for the Goods and entering into the Contract with us and “your” shall be construed accordingly.
1.2 All rights expressly reserved by or granted to us by these Conditions shall be without prejudice to any other rights which we may have from time to time.
1.3 Unless expressly stated otherwise, where our prior written consent is required in these Conditions, then we shall be under no obligation not to unreasonably withhold or delay in giving that consent. We shall be under no duty or obligation to you to justify or provide a reason for our decision.

2. BASIS OF SALE
2.1 Our employees or agents are not authorised to make any representations concerning the Goods unless confirmed by us in writing. In entering into a Contract, you acknowledge that you do not rely on any such representations which are not so confirmed.
2.2 Where the Goods are to be delivered in instalments, each instalment shall constitute a separate Contract. Failure by us to deliver any instalment shall not entitle you to treat the Contract as repudiated.
2.3 All specifications, drawings and particulars of weights, dimensions and performance issued by us are approximate only and are not intended to form part of the Contract nor have any contractual force.
2.4 We reserve the right to withdraw any offer or special promotions displayed on the website. However, in the event that you have already placed an order that we have accepted we will provide you with a full refund for any money received.
2.5 Where we supply Services (including service support and maintenance) in relation to any Goods, those Services are supplied under our Service Support & Maintenance Terms & Conditions (the “Service Terms”). The Service Terms apply only where Services are set out in the quotation/order or otherwise agreed in writing. In the event of conflict between these Conditions and the Service Terms, the Service Terms shall prevail in relation to the Services.

3. ORDERS AND SPECIFICATIONS
3.1 You can place an order to purchase Goods from us:
3.1.1. by calling us and placing an Order over the telephone; or
3.1.2. via our website.
3.2 All Orders for Goods shall be deemed to be an offer by you to purchase Goods pursuant to these Conditions. No Order submitted by you shall be deemed to have been accepted by us unless and until the Goods are delivered to you or, if earlier, your Order is confirmed in writing as being accepted by us, on which date the Contract shall come into existence. Any quotation given by us to you shall not constitute an offer, and is only valid for a period of 5 (five) Business Days from its date of issue unless otherwise agreed in writing between the parties.
3.3 You shall be responsible for ensuring the accuracy of the terms of any Order submitted by you, and for giving us any necessary information relating to the Goods within a sufficient time to enable us to perform the Contract in accordance with these Conditions.
3.4 The Goods are described on our website and (where applicable) our brochures and other marketing materials. We reserve the right to make changes in design or modify or improve Goods without imposing obligations on ourselves to incorporate any such modifications or improvements into Goods previously manufactured.
3.5 Where you specify that the Goods shall be of a certain colour or size, such specification shall be subject to reasonable commercial variation other than where expressly agreed in writing with you. You shall indemnify us in respect of all liabilities, costs, claims, damages, expenses and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal costs (calculated on a full indemnity basis) and all other professional costs and expenses) suffered or incurred by us arising out of or in connection with any claim made against us for actual or alleged intellectual property infringement of a third party caused by or in connection with any specification provided by you.

4. PRICE OF THE GOODS
4.1 The price of the Goods shall be our then current quoted price. Prices are subject to variation without notice provided that, subject to clauses 4.2 and 4.3, any varied prices shall not apply to Orders already accepted by us.
4.2 While we try to ensure that all advertised prices are accurate, errors may occur. If we discover an error in the price of Goods you have ordered, we will inform you as soon as possible and give you the option of re-confirming the Order at the correct price or cancelling it. If we are unable to contact you, we will treat the Order as cancelled. If you have already paid for the Goods and the Order is subsequently cancelled, you will receive a full refund.
4.3 We reserve the right, by giving notice to you at any time before delivery, to increase the price of the Goods to reflect any increase in the cost to us which is due to any factor beyond our reasonable control, any change in delivery dates, quantities or otherwise which are requested by you, or any delay caused by your instructions or your failure to give us adequate information or instructions in respect of the Goods.
4.4 Except as otherwise agreed in writing by us, all prices are given by us on an ex-works basis, and where we agree to deliver the Goods otherwise than at our premises, you will be liable to pay our charges for transport, packing and insurance, these additional charges will be provided in writing by us, subject to you providing us with all of the information that we reasonably request in order for us to notify you of what such additional charges will be.
4.5 The cost of pallets and returnable packaging will be due from you in addition to the price, but will be credited to you provided that they are returned to us in good condition within 7 days of delivery to you.
4.6 Unless stated otherwise, the price is exclusive of any applicable value added tax, which you shall automatically be liable to pay us at the rate from time to time in force.

5. TERMS OF PAYMENT
5.1 Payment is required from you (either by bank or credit card, or via your account with us) in full at the time of placing your Order, unless otherwise agreed in writing with us. Receipt of payment by us does not amount to us accepting your Order, and your Order only becomes binding as stated in clause 3.1. The time of payment shall be of the essence of the Contract.
5.2 In the event that a payment is dishonoured by your bank or credit card provider, they (being your bank, credit card provider or our debt collection company) may charge a fee. Where we incur any fee or liability as a result of a dishonoured payment, you will be liable to reimburse us in full for the amount we have incurred.
5.3 All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, we may validate the names, addresses and other information supplied by you during the order process against commercially available records (e.g. Electoral Roll data, Credit Reference Services). A third party may also be instructed to complete these checks. By ordering from our website you consent to such checks being made. We may need to contact you by letter, telephone or email to verify details before we are able to process and dispatch your Order or we may be unable to accept your Order. Any information given may be disclosed to a registered Credit Reference Agency which may keep a record of the information. All information provided will be treated in accordance with the Data Protection Act 2018. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.
5.4 Where the price of any Order is amended in accordance with clause 4 above however, a charge for the new amount shall be taken and the original payment refunded. You should be aware that, due to card provider procedure, both transactions may be debited from your account and a short period of time may elapse before the refund is processed through your account. To the maximum permitted extent, we do not accept any liability for any additional cost you may incur as a result of this. The rest of this clause 5 shall apply to these further payments where appropriate.
5.5 If you fail to make any payment on the due date (including if any payment is dishonoured by your bank or credit card provider), then without limiting any other remedies due to us, we reserve the right to cancel the Contract or suspend further deliveries to you, and/or charge you interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 5.5 will accrue each day at 6% above Barclays Bank UK PLC’s base rate from time to time, but at 6% a year for any period when that base rate is below 0%.
5.6 You shall not withhold payment or other amount due to us by reason of any right of set-off or counterclaim that you may have or allege to have or for any other reason whatsoever.

6. DELIVERY, COLLECTION AND INSTALLATION
6.1 We will not dispatch your Goods prior to payment in full being received by us, or prior to any validation checks on your account being satisfactorily completed. Your Goods will be delivered within a reasonable period of time, providing the Goods are in stock (UK and Ireland only).
6.2 We may deliver your Goods in one instalment, or a number of separate instalments. You shall make all arrangements to take delivery of the Goods whenever they are tendered for delivery.
6.3 Delivery is completed on the completion of loading of the Order at the delivery location specified in the Order or when we place the Order at your disposal at the delivery location specified in the Order.
6.4 Any dates quoted for delivery of the Goods are approximate only and we shall not be liable for any delay in delivery of the Goods howsoever caused. Time for delivery shall not be of the essence of the Contract. We may deliver the Goods in advance of the quoted delivery date upon giving you reasonable notice.
6.5 If you fail to take delivery of the Goods or fail to give us adequate delivery instructions at the time stated for delivery, then we reserve the right to store the Goods until actual delivery and charge you for the reasonable costs (including insurance) of storage, or sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to you for the excess over the price under the Contract or charge you for any shortfall below the price under the Contract.
6.6 You shall be deemed to have accepted the Goods 14 days after delivery to you at the location detailed on the Order. After acceptance, you shall have no right to reject Goods that are not in accordance with the Contract. Notwithstanding the Sale of Goods Act 1979, acceptance of some of the Goods by you, whether conforming to the Contract or not, shall deprive you of the right to reject the rest of the Goods, whether they conform to the Contract or not.
6.7 No Goods delivered to you which are in accordance with this Contract will be accepted for return. Any such Goods returned by you may, at our discretion, be returned to you or stored at your cost without prejudice to our other rights and remedies.
6.8 Any Goods that are returned, whether defective or otherwise, shall be returned at your cost in the same condition as delivered to you, complete with the original packaging, materials and inserts and with the original delivery note for those Goods. The risk in those Goods does not pass to us until we receive them from you.
6.9 Where you are collecting the Goods as detailed in the Order, you shall collect the Goods specified in each Order within three Business Days of us notifying you that the Order is ready for collection. If you fail to take delivery of an Order within three Business Days of us notifying you that the Order is ready for collection, then, except where that failure or delay is solely caused by our failure to comply with our obligations under this agreement or a Force Majeure Event:
6.9.1 delivery of the Order shall be deemed to have been completed at 9.00 am on the third Business Day following the day on which we notified you that the Order was ready for collection; and
6.9.2 we shall store the Order until you take possession of the Order, and charge you for all storage and related costs and expenses (including insurance).
6.10 Where we are installing the Goods, such installation shall only be carried out by our trained personnel and you shall not (and shall procure that your personnel and any of your contractors or suppliers shall not) install or attempt to install the Goods. For the avoidance of doubt, where you have not complied with clause 6.10, any warranty under clause 8, is void and unenforceable.

7. RISK AND TITLE
7.1 Risk of damage to or loss of the Goods shall pass to you at the time we notify you that the Goods are available for collection (in the case of Goods to be collected) or at the time of delivery or, if you fail to take delivery, at the time we tender the Goods for delivery (in the case of Goods to be delivered).
7.2 Notwithstanding delivery and the passing of risk in the Goods or any other provision of these Conditions, the legal and equitable title in the Goods shall not pass to you until we have received in cleared funds payment in full of the price of the Goods or, if later, at the time risk of damage to or loss of the Goods shall have passed to you.
7.3 Until such time as the title in the Goods passes to you, you shall hold the Goods as our fiduciary agent and Bailee, you shall keep the Goods separate from your own and those of third parties, you shall keep the Goods properly stored, protected, insured and identified as our property, and you shall not resell or use the Goods.
7.4 Until such time as the title in the Goods passes to you (and provided the Goods are still in existence and have not been resold) we shall be entitled, at any time, to require you to return the Goods to us (at your cost) and, if you fail to do so seek a court order to permit us to enter upon any premises where the Goods are stored and repossess the Goods.

8. DEFECTIVE GOODS AND WARRANTIES
8.1 You hereby warrant and represent to us that you are purchasing the Goods in the course of your business and not as a Consumer (within the meaning of the Unfair Contract Terms Act 1977). You shall indemnify us in respect of all direct and indirect loss and other liability whatsoever arising as a result of your breach of clause 8.1.
8.2 We warrant to you that the Goods will, at the time of delivery and within the Warranty Period, be of satisfactory quality, be free from material defects and materially correspond to any description or specification given by us in writing to you. For the avoidance of doubt, we do not warrant the suitability of the Goods for any specific purpose, even if that purpose is made known to us before you place your order.
8.3 Subject to clause 8.2, all warranties, conditions or other terms implied by statute or common law, including (without limitation) warranties as to quality, freedom from defects and fitness for purpose) are excluded to the fullest extent permitted by the applicable law. You hereby acknowledge this disclaimer and agree that it is reasonable in all the circumstances.
8.4 Subject to clause 8.6, we will provide a warranty for the Goods supplied under this Contract as specified in clause 8.2. Except where we are providing Services, we do not provide any warranty in respect of the Goods after the expiry of the Warranty Period.
8.5 Subject to clause 8.6, any claim by you which is based on breach of clause 8.2:
8.5.1 shall be notified to us within 14 days of delivery of the Goods to you or (where the breach was not apparent on reasonable inspection) within a reasonable time after discovery of the breach;
8.5.2 we will have the right to inspect the Goods;
8.5.3 at the sole discretion of us, we will repair, replace or refund the Goods.
8.6 A warranty will not be provided where the following exclusions apply:
8.6.1 Goods have been repaired, serviced, or installed by a third party who is not our trained personnel, without our written permission;
8.6.2 any defect is caused by reasonable wear and tear;
8.6.3 you fail to operate or use the Goods in accordance with the user instructions;
8.6.4 Goods failing as a result of fire, smoke damage, water or liquid ingress from external sources, theft, criminal or malicious damage, or use or storage in environmental conditions outside the manufacturer’s specified operating range; and8.6.5 any exclusions detailed in the manufacturer’s warranty.

9. LIABILITY
9.1 Nothing in the Contract limits any liability which cannot legally be limited, including liability for:
9.1.1 death or personal injury caused by negligence;
9.1.2 fraud or fraudulent misrepresentation;
9.1.3 breach of the terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession); and
9.1.4 defective products under the Consumer Protection Act 1987.
9.2 We shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law or under the express terms of the Contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by our negligence or that of our employees, agents or otherwise) which arise out of or in connection with the supply of Goods or their use or resale by you, and our entire liability under or in connection with the Contract shall not exceed the price of the Goods, except as expressly provided in these Conditions.
9.3 If we fail to deliver the Goods (or any instalment) for any reason other than any cause beyond our reasonable control (including under clause 13.1) or your fault, and we are accordingly liable to you, our liability shall be limited to the excess (if any) of the cost to you (in the cheapest available market) of similar goods to replace those not delivered over the price of the Goods.
9.4 Where you accept or have been deemed to have accepted the Goods, then we shall have no liability whatsoever to you in respect of the Goods (save where the breach was not apparent on reasonable inspection in accordance with clause 8.4).
9.5 We shall have no liability to you for late delivery or short delivery of the Goods.
9.6 References to liability in this clause 9 include every kind of liability arising under or in connection with the Contract including liability in contract, tort (including negligence), misrepresentation, restitution or otherwise.

10. PRODUCT SAFETY
You agree to satisfy yourself that the Goods are fit for your intended purpose and comply with all relevant laws, regulations and other requirements, including (but not limited to) the General Product Safety Regulations 2005, the rules of the General Optical Council, the Association of British Dispensing Opticians, the Federation of Ophthalmic and Dispensing Opticians and any additional safety regulations or guidelines published from time to time to the extent that they apply to the Goods, and you undertake to indemnify us in respect of any and all claims arising from the Goods being unsafe as a result of your failure to comply therewith.

11. YOUR INSOLVENCY
If you make any voluntary arrangement, enter administration or liquidation, become bankrupt, insolvent, cease to trade, threaten to cease to trade or commit any other act of bankruptcy (or it appears to us that you are likely to commit any of these acts) we reserve the right to cancel the Contract or suspend any further deliveries under the Contract without any liability to you.

12. CONFIDENTIALITY
12.1 Each party undertakes that it shall not at any time during the Contract, and for a period of two years after termination or expiry of the Contract, disclose to any person any confidential information concerning the business, assets, affairs, customers, clients or suppliers of the other party, except as permitted by clause 12.2.
12.2 Each party may disclose the other party’s confidential information:
12.2.1 to its employees, officers, representatives, contractors or subcontracts or advisers who need to know such information for the purposes of exercising the party’s rights or carrying out its obligations under or in connection with the Contract. Each party shall ensure that its employees, officers, representatives or advisers to whom it discloses the other party’s confidential information comply with this clause 12; and
12.2.2 as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
12.3 No party shall use any other party’s confidential information for any purpose other than to exercise its rights and perform its obligations under or in connection with the Contract.

13. GENERAL
13.1 We shall not be liable to you or deemed to be in breach of Contract by reason of delay or failure to perform any of our obligations if the delay or failure results from events, circumstances or causes beyond our reasonable control (a Force Majeure Event). For the purpose of these Conditions, a Force Majeure Event shall include acts of God, strikes, lock-outs, industrial action, fire, accident, lightning, earthquake, storms, flood, shortage of supply of raw materials, lack of mains power, explosion, war and any circumstance beyond our reasonable control. The time for performance of such obligations shall be extended accordingly.
13.2 These Conditions shall not be enforceable by any person other than you, the buyer of the Goods with whom we have entered into a Contract.
13.3 Notices
13.3.1 Any notice required or permitted to be given by either party to the other under these Conditions shall be in writing addressed to the other party’s principal place of business.
13.3.2 Any notice shall be deemed to have been received:
(a) if delivered by hand, at the time the notice is left at the proper address; or
(b) if sent by pre-paid first-class post next Business Day delivery service, at 9.00 am on the second Business Day after posting.
13.3.3 This clause does not apply to the service of any proceedings or other documents in any legal action or, where applicable, any arbitration or other method of dispute resolution
13.4 No waiver by us of any breach of the contract by you shall be considered as a waiver of any subsequent breach of the same or any other provision. A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent right or remedy. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
13.5 Where any law or court deems any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable in whole or in part, then the offending part shall be removed and the validity and enforceability of the remainder of the Contract shall not be affected.
13.6 The Contract, these Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the laws of England. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Contract or its subject matter or formation.
13.7 We reserve the right to monitor and record telephone calls our staff receive and make, in order to monitor staff performance and ensure the highest service possible is provided to our customers.
13.8 The copyright in all photographs, images and descriptions contained on this website are owned by us, and may not be reproduced without our express consent.

14. CONSUMER PRODUCTS
14.1 If you purchase our Goods as a Consumer the following additional terms apply.
14.2 Your legal right to change your mind. For most of our Goods ordered online or over the phone, you have a legal right to change your mind about your purchase and receive a refund of what you paid, including any delivery costs. This is subject to some conditions, as set out below.
14.2 When you cannot change your mind. You cannot change your mind about an Order for:
14.2.1 Goods sealed for health protection or hygiene purposes, once these have been unsealed after you receive them; and
14.2.2 Goods that are made to your specifications or are clearly personalised.
14.3 The deadline for changing your mind. If you change your mind about any Goods you have purchased from us you must let us know no later than 14 days after the day we deliver your Goods to you, or you collect your Goods.
14.4 How to let us know you want to change your mind. To let us know you want to change your mind, contact us via the contact details on our website.
14.5 You have to return goods at your own cost. If you have purchased Goods from us, you have to return such goods to us within 14 days of your telling us you have changed your mind. You will need your receipt and the card you paid with.
14.6 You will not be entitled to a refund if you have used or damaged any goods. Unfortunately, we are unable to re-use or re-sell any goods once they have been used. As such, if Goods you have purchased have been used or damaged then you will not be entitled to a refund in respect of any goods you cancel.
14.7 When and how we refund you. We may refund you as soon as possible and within 14 days of you telling us you have changed your mind. Where we issue you with a refund, we refund you by the method you used for payment. We do not charge a fee for the refund.

15. RETURNS AND CANCELLATION
15.1 Subject to these Conditions, any Goods supplied by us that are returned by you for credit (the decision on whether to offer a credit in respect of returned Goods shall be made at our sole discretion) or exchange must fulfil the following requirements: (i) have the appropriate packaging; (ii) be in pristine condition, including all accessories, manual etc; (iii) be returned with the original invoice to Mainline Instruments, Unit 2, The Cyclo Works, Lifford Lane, Kings Norton, Birmingham, B30 3DY (a clear copy is acceptable if the original is not available); and (iv) have a clearly stated reason for return. We strongly advise sending high value items by recorded and insured delivery.
15.2 We are unable to accept any Goods returned for credit more than six months after delivery, or any Goods that are deemed by us to be ‘end-of-line’ Goods.
15.3 All Goods returned shall be subject to a 20% stock return charge to cover our administration costs.
15.4 Reaching Us. If you need to reach us, please email us using the link on the contact us page, alternatively, you can call on 0121 458 6800 or write to us at Mainline Instruments, Unit 2, The Cyclo Works, Lifford Lane, Kings Norton, Birmingham, B30 3DY

WEBSITE

By using this website, you agree to comply with and be bound by the following terms and conditions which govern Mainline Instruments Ltd relationship with you in relation to this website.

The term “Mainline Instruments Ltd” or “us” or “we” refers to the owner of this website. Its registered office is Unit 2 Cyclo Works, Lifford Lane, Birmingham, B30 3DY and registration number is 3403591. The term “you” refers to the user or viewer of this website.

The use of this website is subject to the following terms:

Any content found on this website is for general information and use only and is subject to change without notice.

Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Any information or materials found on this website are used entirely at your own. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by, or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Any reproduction of these materials is prohibited.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by these terms and conditions of use. You should always exercise caution and look at the privacy statement applicable to the website in question.

You may not create a link to this website from another website or document without our prior written consent.

We will not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep this website up and running smoothly. However, we take no responsibility for, and will not be liable for, this website being temporarily unavailable due to technical issues beyond our control.

Any dispute arising out of the use of this website is subject to the laws of England and Wales.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will be secure. In order to prevent any unauthorised access or disclosure,we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We may collect the following information about you: name and job title; contact information including email address; other demographic information such as postcode, preferences and interests; and any other information relevant to customer surveys and/or offers. This information is required to understand your needs and provide you with a better service, and in particular, for the following reasons: internal record keeping; to improve our products and services; to periodically send you promotional e-mails about new products, special offers or other information which we think you may find interesting by using the email address that you have provided.

We will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small administration fee will be payable upon application. If you would like a copy of the information held on you please write to Mainline Instrument Ltd, Unit 2 The Cyclo Works, Lifford Lane, Kings Norton, Birmingham, B30 3DY. If you believe that any information we are holding on you is incorrect, or incomplete, please write to us as at the above address. We will promptly correct any information found to be inaccurate.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.